OVERVIEW:

Under the supervision of the Program Director and Deputy Director, the Intake Speciualist will guarantee all intake functions of the emergency shelter are met.

DUTIES AND RESPONSIBILITIES:

• Responsible for intake tasks of the shelter, under direction of the Program Director and The Salvation Army Corps Officers or County Coordinators
• Establishes and coordinates service provider presence at the emergency shelter program when necessary.
• Acts as resource specialist with a knowledge of local social programs to refer guests to specific and appropriate services
• Provides outreach and engagement for families/individuals experiencing homelessness who are seeking housing, health and employment services
• Exercises the utmost discretion and confidentiality as required by SA policy, EEO and HIPAA
• Ensures proper execution of intakes/screening, including the VI-SPDAT (Vulnerability Index-Service Prioritization Decision Assistance Tool) and HMIS Standardized Intake
• Enters intake data and assessment into HMIS once an assessment has been completed
• Possesses familiarity with agencies providing housing services in Santa Cruz County and the larger bay area
• Coordinates with local SC programs to locate placements for families/individuals into emergency and/or transitional programs
• Collaborates with fellow SC Intake and Outreach Specialists and participates in Smart Path to Housing and Health trainings as scheduled by the County of Santa Cruz Human Services Department
• Any other duties relating to your job as requested by the Supervisors and/or Officers
• Other related duties as required

EDUCATION AND EXPERIENCE:

• Bachelor’s/Associates Degree or equivalent job experience in program staff supervision
• 1 year of Experience with diverse and disadvantaged populations
• Professional licensure or qualified expertise in HMIS Intake and VI-SPDAT
• Ability to coordinate and manage multiple duties
• Bilingual in Spanish (Preferred)
• 21 years old (Required)

SKILLS AND ABILITIES:

• Ability to coordinate and manage multiple duties
• Possess maturity and confidentiality

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs.

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.